Return & Exchange Conditions

RETURN & EXCHANGE CONDITIONS

If you want to return/change your order after receiving it, within 14 days; By specifying your order number and the full name of the product to be returned in the contact section on our site; If you want to make a change, please contact us by writing the full name of the product you want to buy new. The shipping cost of the product to be returned/changed belongs to the buyer.

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ITEMS WITHIN RETURN/EXCHANGE

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The product you will return/exchange must be undamaged, unused and not damaged as a result of misuse.

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You can send the product/products you want to return/exchange with all accessories and original box by covering the shipping costs.

Open the products that you think are damaged during shipment in front of the company representative; If it is damaged, do not take delivery of the product by keeping a record.

The cost of the returned product/products is returned according to your payment method, after checking the compliance with the return conditions from the moment the products reach the warehouse.

Depending on your bank, it may take several days for you to see your refund on your credit card.

RETURN/EXCHANGE OF DEFECTIVE ITEMS

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If you want to return/change the defective product/products after receiving your order, within 14 days; By specifying the problem of the product, your order number and the full name of the product to be returned, from the communication section on our site; If you want to make a change, please contact us by writing the full name of the product you want to buy new. If there is no problem with the product due to use, your return process will take place. It is sent within 14 days starting from the date of receipt by the BUYER and the shipping costs are covered by the SELLER.